Our Quality Promise

Our Quality Promise (New Books • Ships from USA)

Accurate listings

  • We provide clear, honest product details (title, author, format, and edition/ISBN when available).

  • Photos and descriptions are intended to represent the item you’ll receive. If a listing uses a stock image, the written details remain the source of truth.

New books, packed to arrive safely

  • We sell only new books.

  • Each order is checked before shipping to confirm the correct item and basic condition, then packed securely to help prevent bending, corner damage, or cover wear in transit.

Ships from the USA

All orders are packed and shipped from within the United States.

30-day returns with prepaid labels

  • You can request a return within 30 days of delivery.

  • We provide a prepaid return shipping label for returns, including change-of-mind returns.

  • Opened books are not accepted and they’re returned in the same overall condition as received (with any included extras, if applicable).

If your order is damaged or incorrect

If your book arrives damaged or not the one you ordered, contact us with your order number (photos help). You can choose:

  • a replacement, or

  • a refund — whichever you prefer.

Customer support

If you need help before or after your purchase, contact us using the support details on our website.